Last Updated: February 20, 2025

Terms & Conditions

Welcome to www.alexabusinesscoach.com!Alexa Business Coach, Inc. and/or its affiliates (“Alexa Business Coach”) offer a range of services, including website features, products, and services, to you when you visit alexabusinesscoach.com, use Alexa Business Coach products or services, or interact with software provided by Alexa Business Coach in connection with any of these services (collectively referred to as "Alexa Business Coach Services"). These Alexa Business Coach Services are provided to you subject to the following terms and conditions (the "Conditions of Use").

Acceptance of Terms By accessing or using Alexa Business Coach Services, you agree to comply with and be bound by these Conditions of Use. It’s important to read through these Conditions of Use carefully before using any of the Alexa Business Coach Services. By continuing to use our services, you signify that you understand and accept these terms.

Service-Specific Terms

When you engage with a specific Alexa Business Coach Service, you may also be subject to specific guidelines, terms, and agreements relevant to that service (the "Service Terms"). If there is any discrepancy between these Conditions of Use and the Service Terms, the Service Terms will prevail for that service.


Privacy

When you use any Alexa Business Coach Service, your use is governed by our Privacy Policy. It’s recommended to review this policy to understand how we collect, use, and protect your personal information.


Electronic Communications

By using Alexa Business Coach Services, you agree that any communications you send (via email, text, or any other electronic medium) will be received electronically. You consent to receive communications from us electronically, such as emails, text messages, or notices on our site or through other Alexa Business Coach Services. You can retain copies of these communications for your reference. You agree that any agreements, notices, disclosures, and other communications we send electronically satisfy any legal requirements for such communications to be in writing.


Text Message (SMS) Terms of Use

If you register through our website or partner forms, you may receive SMS communications from Alexa Business Coach. These may include reminders, account updates, support information, or promotional messages. You can cancel this SMS service at any time by replying "STOP." Once you opt-out, we’ll send a confirmation SMS, and you will no longer receive messages from us unless you choose to resubscribe. For help, you can contact us directly at (831) 215-2442.Carriers and Alexa Business Coach are not liable for delayed or undelivered messages. Standard message and data rates may apply for messages sent from you to us or from us to you.


Copyright

All content available through Alexa Business Coach Services, including but not limited to text, graphics, logos, images, audio clips, software, and digital downloads, is the property of Alexa Business Coach or its content providers and is protected by copyright laws, both domestic and international. The compilation of all content on this site is exclusive to Alexa Business Coach and is also protected by copyright laws.


Trademarks

Alexa Business Coach owns both registered and unregistered trademarks, including logos, service names, and graphical elements that appear on our website and services. You may not use these trademarks in a manner that would confuse consumers, disparage Alexa Business Coach, or suggest that any third-party product or service is affiliated with Alexa Business Coach unless you have express written consent from us.Any trademarks not owned by Alexa Business Coach that appear on our services are the property of their respective owners.


License and Access

Upon compliance with these Conditions of Use and payment of any applicable fees, Alexa Business Coach grants you a limited, non-exclusive, non-transferable license to access and use the Alexa Business Coach Services for personal, non-commercial use. This license does not allow for the resale, commercial use, or distribution of any Alexa Business Coach Services or their contents, and you are prohibited from using data mining or other similar tools on this content.

You may not reproduce, copy, sell, or exploit any part of the Alexa Business Coach Services for commercial purposes without prior written consent from Alexa Business Coach. This license terminates automatically if you fail to comply with these Conditions of Use or any applicable Service Terms.


Your Account

Certain Alexa Business Coach Services may require you to have an account, which may include the creation of a username and password. You are responsible for maintaining the confidentiality of your account information, including your login credentials, and agree to notify us immediately of any unauthorized use of your account. You agree to accept full responsibility for all actions that occur under your account.

Payments processed through third-party vendors are subject to the third-party vendor’s terms and conditions.


Reviews, Comments, Communications, and Content

By posting content (such as reviews or comments) related to Alexa Business Coach, you grant us a non-exclusive, royalty-free, irrevocable, and fully sub-licensable right to use, reproduce, modify, distribute, and display your content globally. You represent and warrant that you own or have the right to use all content you post, and that such content complies with these Conditions of Use.Alexa Business Coach has the right, but not the obligation, to monitor or remove content and assumes no responsibility or liability for any content posted by you or third parties.


Third-Party Businesses

Other businesses may offer products or services through the Alexa Business Coach Services. If you purchase from these businesses, your purchase is directly with the third party, and Alexa Business Coach is not responsible for the actions or content of these third parties. We strongly recommend reviewing the third party’s privacy policies and terms of service before making any purchases or interacting with them.


Disclaimer of Warranties and Limitations of Liability

The Alexa Business Coach Services are provided on an "AS IS" and "AS AVAILABLE" basis. Alexa Business Coach makes no representations or warranties regarding the operation of these services or the content, materials, or products included therein, unless otherwise expressly stated. You agree that your use of these services is at your own risk.

To the fullest extent permitted by law, Alexa Business Coach disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose. Alexa Business Coach will not be held liable for any damages arising from the use of its services, including direct, indirect, incidental, punitive, or consequential damages.


Waiver of Right to Trial by Jury

By agreeing to these Conditions of Use, you waive your right to a trial by jury in any legal dispute with Alexa Business Coach, whether related to your use of our services or products sold by Alexa Business Coach.


Disputes and Mediation

Any disputes related to Alexa Business Coach Services or products will be resolved through non-jury trial in Monterey County, California. All mediation for disputes will take place in Monterey County, California, and must be conducted before any legal action can be initiated. You agree to resolve disputes individually and not as part of a class action.


Applicable Law

These Conditions of Use are governed by the laws of the state of California, without regard to conflict of law principles, and any disputes arising out of your use of Alexa Business Coach Services will be subject to California law.


Site Policies, Modifications, and Severability

We reserve the right to modify or update our policies, including the Privacy Policy and these Conditions of Use. If any provision is deemed invalid or unenforceable, it will not affect the enforceability of the remaining provisions.


Our Address:

Alexa Business Coach, Inc.

27120 Meadows Rd

Carmel, CA 93923


Additional Alexa Business Coach Software Terms

If you use any Alexa Business Coach Software, the following additional terms apply:

Use: You may use Alexa Business Coach Software solely for enabling access to Alexa Business Coach Services.Restrictions: You cannot modify, copy, or distribute the software unless permitted.

Updates: Alexa Business Coach may offer updates to the software at any time.

Third-Party Services: Your use of the software may also involve third-party services, which are subject to separate terms and conditions.


How to Serve a Subpoena or Other Legal Process

All legal notices and subpoenas must be directed to Alexa Business Coach’s registered agent, Christopher Shearer, following the laws of the State of California.


Intellectual Property Complaints

If you believe your intellectual property rights are being infringed, please follow our claims process. For any copyright issues, contact [email protected] or mail your claim to:

Legal Department

Attn: Christopher Shearer

Alexa Business Coach, Inc.

27120 Meadows Rd

Carmel, CA 93923


Refund Policy

Software and Coaching Services: Once delivered, we do not offer refunds for software or coaching services due to the nature of digital products and time-sensitive services. However, if software is defective or services don’t meet our standards, we’ll provide solutions like updates or bug fixes.

Our coaching services involve the provision of expert guidance, support, and knowledge transfer. Due to the personalized and time-sensitive nature of coaching, refunds are not available once the services have been rendered. This is because the value of coaching is derived from the time, effort, and expertise provided by our coaches, which cannot be recovered once the service has been delivered.

Once the software has been delivered to you electronically and made accessible for use, we cannot provide refunds. Due to the nature of software products, we are unable to verify if the software has been installed, activated, or utilized. Therefore, we cannot accept refund requests based on claims of non-delivery or non-usage.

Please note that this no-refund policy is established to maintain the integrity of our products and services. By making a purchase, you acknowledge and agree to abide by this policy.


If you have any questions or concerns regarding this policy, our software, or coaching services, please contact our customer support team before finalizing your purchase. Please be aware that this policy does not affect your statutory rights or any other consumer protection rights that may be applicable.